Every answer was written and checked ahead of time, with the official document next to it. Nothing is made up on the spot.
Do I need a license to run a non-medical home care agency in North Dakota?
No license found, but enroll as a QSP to serve public-pay clients.
The license in the documents we hold is for home health agencies, whose services must include a registered nurse and at least one other therapeutic service. For clients whose care HHS pays for, a non-medical agency enrolls with HHS as a Qualified Service Provider (QSP) under NDAC 75-03-23-07. An agency that works only with private-pay clients does not need to enroll as a QSP.
Sources (3)
Written and checked September 23, 2026
Do home health agencies need a license in North Dakota?
Yes, from HHS, renewed every year.
NDCC 23-17.3-02 says no one may run a home health agency without a license from HHS. The rules are in NDAC 33-03-10.1. Every license expires December 31, and HHS renews licenses based on unannounced onsite surveys. You must get the license before accepting patients.
Sources (2)
Written and checked September 23, 2026
Can I enroll a new QSP agency in Burleigh or Cass County?
Not during the moratorium.
Since June 11, 2026, ND Medicaid has not accepted new QSP agency enrollments in Burleigh and Cass Counties. The moratorium lasts 6 months and may be extended in 6-month periods. Agencies already enrolled are not affected.
Written and checked September 23, 2026
Which EVV system do North Dakota QSP agencies use?
Therap, free; other vendors allowed.
Therap is the state's contracted EVV system and costs providers nothing. You may use another vendor if it sends data to the state's data aggregator, Sandata, at your own cost. Only one EVV system may be used at a time. If you change vendors after enrolling, tell Adult and Aging Services and allow at least 3 weeks for the change.
Sources (2)
Written and checked September 23, 2026
Do live-in caregivers have to use EVV?
Not if paid a daily rate.
Since March 1, 2024, personal care given by a live-in caregiver paid a daily rate does not need EVV. Live-ins paid by the 15-minute unit still use EVV. Daily-rate live-ins still use EVV for other services, such as homemaker or extended personal care.
Sources (2)
Written and checked September 23, 2026
What training do my caregivers need?
A signed SFN 749, or a CNA, LPN or RN credential.
Each direct-care employee needs an SFN 749 Documentation of Competency, signed by a licensed professional such as an RN, LPN, physician, PT or OT, before providing services. The form is valid for 5 years. Staff with a current ND CNA, LPN or RN credential can upload it instead. Companionship, respite and supervision also need the cognitive/supervision endorsement.
Sources (2)
Written and checked September 23, 2026
Are there Medicaid health plans for home care in North Dakota?
Not for waiver services.
The Aged and Disabled waiver says HHS pays providers directly and does not contract with health plans for waiver services. The Medicaid expansion law tells HHS to run expansion coverage by bidding through private carriers or using the health insurance exchange, but the documents we hold don't name a carrier.
Sources (2)
Written and checked September 23, 2026
How do I report suspected abuse of a client?
Report to VAPS as soon as possible.
Caregivers are mandated reporters. Report to Vulnerable Adult Protective Services online, with form SFN 1607, or at 1-855-462-5465 (option 2). If the person is in immediate danger, call law enforcement first. QSPs must also file a critical incident report with the case manager within 24 hours.
Sources (3)
Written and checked September 23, 2026
How long do I have to bill, and how long do I keep records?
180 days to bill; keep records 7 years.
ND Medicaid must receive an original claim within 180 days from the date of service. QSP agencies keep service records for 7 years from the date of service. Each record needs the start and end times, the tasks performed and the units billed.
Sources (3)
Written and checked September 23, 2026
Does HHS pay overtime to QSP agencies?
No, only to individual QSPs.
HHS pays overtime only to individual QSPs, at 1.5 times the regular unit rate for authorized work over 40 hours in a Sunday-to-Saturday week. Agency QSPs are not paid overtime by HHS and must follow overtime laws for their own employees.
Sources (2)
Written and checked September 23, 2026