Every answer was written and checked ahead of time, with the official document next to it. Nothing is made up on the spot.
Do I need a license to run a non-medical home care agency in Indiana?
Yes, a personal services agency license.
Indiana Code 16-27-4 requires a license from the Indiana Department of Health to provide attendant care, homemaker or companion services in clients' homes for pay. The license costs $250 and lasts one year. Operating or advertising an unlicensed personal services agency is a Class A misdemeanor.
Written and checked September 22, 2026
Who does not need a personal services agency license?
Some individuals and a few other groups.
The law excludes an individual who serves only family members, or no more than three people per residence and seven at a time. It also excludes local health departments and some DDARS-approved supported living providers. A licensed home health agency may run personal services under its home health license.
Written and checked September 22, 2026
Can I get certified for Attendant Care under the Medicaid waivers right now?
Usually not; there is a moratorium.
From August 1, 2026, the IHCP stopped new certifications and enrollments for Attendant Care, Home and Community Assistance, respite and other waiver services, for an initial six months that can be extended. For PathWays, H&W and TBI, applications already under review are still processed, but applications awaiting review and new ones were expired. The IHCP will consider limited exceptions where members lack access; email OMPPProviderRelations@fssa.in.gov.
Written and checked September 22, 2026
Can a home health agency license cover Attendant Care for the waivers?
For IHCP enrollment, yes; PathWays is less clear.
Bulletin BT202666 (May 7, 2026) says the IHCP accepts either a personal services agency license or a home health agency license for Attendant Care and Home and Community Assistance enrollment and recertification. The August 2026 H&W waiver says home health licensure is sufficient. The August 2026 PathWays waiver lists only a licensed personal services agency, so see "Where the official documents disagree" below.
Written and checked September 22, 2026
How fast must I run a background check on a new aide?
Apply within 3 business days.
Home health and personal services agencies must apply for a national or expanded criminal history check no more than 3 business days after the worker starts serving clients at home. You may not keep them on home visits past 21 calendar days without the result, unless the delay is the police's or vendor's fault. Some convictions, such as a sex crime or exploitation of an endangered adult, bar the worker from serving clients.
Written and checked September 22, 2026
Which EVV system do I have to use in Indiana?
Sandata, or an approved alternate.
Sandata is the state's system and is free to providers. You may use another vendor that has connected to the state's Sandata aggregator; the vendor pays a one-time $3,360 fee. Claims for services on the EVV list are not paid without a matching EVV record.
Written and checked September 22, 2026
What training do home health aides need?
Registration plus yearly training.
An aide must be registered with IDOH to provide home health aide services. Registered aides complete at least 12 hours of in-service training each calendar year. Aides who care for people with dementia need 6 hours of approved dementia training within 60 days of being hired for that care, and aides employed for at least a year need 3 hours before December 31 each year. Tube feedings need a separate approved course and exam.
Written and checked September 22, 2026
How much of the Attendant Care rate must go to the caregiver?
At least 70%.
Since July 1, 2025, under House Enrolled Act 1120, Attendant Care providers in the H&W, TBI and PathWays waivers and Money Follows the Person must spend at least 70% of the hourly rate on the worker's compensation. The bulletin lists the Attendant Care rate as $34.36 an hour. Keep records that show you meet this for audits.
Written and checked September 22, 2026
How much notice do I give before stopping waiver services for a client?
At least 30 days in writing.
FSSA's March 2026 bulletin, citing 455 IAC 2-8-4, says to give 30 days' written notice to the person, their legal representative and their case manager or PathWays service coordinator. You must join a team meeting and keep serving until a new provider is in place, unless the state agrees in writing. FSSA says losing one staff member is not a reason to stop services.
Written and checked September 22, 2026
Which Medicaid health plans pay for home care in Indiana?
Anthem, Humana and UnitedHealthcare for PathWays.
PathWays for Aging, for people 60 and older, is run by Anthem, Humana and UnitedHealthcare. Anthem, CareSource and Managed Health Services (MHS) serve HIP and Hoosier Healthwise, and Anthem, MHS and UnitedHealthcare serve Hoosier Care Connect. MDwise stopped taking part on January 1, 2026.
Written and checked September 22, 2026