OAR 333-027-0060 — Administration of Home Health Agency

What this rule requires your agency to do

• 1Employ a clinical manager responsible for oversight of all patient care services and personnel who is available during all operating hours; establish a professional policy-making committee per ORS 443.065; and review all patient complaints including documentation and resolution (2).(OAR 333-027-0060 — Administration of Home Health Agency)
• 2Develop documented personnel policies including hours of work, orientation, an ongoing inservice program covering infection control, work performance evaluations, employee health program, a TB infection control plan per OAR 333-019-0041, and criminal records checks per ORS 443.004 and OAR 333-027-0064 (7)(a).(OAR 333-027-0060 — Administration of Home Health Agency)
• 3Maintain written contracts for contracted home health services designating primary-agency acceptance of patients, services, coordination/supervision responsibilities, policy compliance, plan-of-care responsibility, documentation, and renewal/termination terms (9).(OAR 333-027-0060 — Administration of Home Health Agency)
• 4Provide health care interpreter services to patients who prefer to communicate in a language other than English per ORS 413.559 and OAR 950-050-0160 (8).(OAR 333-027-0060 — Administration of Home Health Agency)
• 5Set forth in writing the organization, services provided, administrative control, and lines of authority; do not delegate administrative/supervisory functions to another agency, individual, or organization (1).(OAR 333-027-0060 — Administration of Home Health Agency)
• 6Administrator must designate in writing a qualified alternate to assume agency responsibilities during the administrator's absence (6).(OAR 333-027-0060 — Administration of Home Health Agency)
• 7Maintain personnel records including job descriptions, qualifications, evidence of required licensure/certification, orientation, performance evaluations, and completed criminal records check and fitness determination (7)(b).(OAR 333-027-0060 — Administration of Home Health Agency)
• 8Governing body must employ a qualified administrator (unless exempt under ORS 443.025), regularly monitor administrator performance, and ensure a quality assessment and performance improvement program per OAR 333-027-0160 (5).(OAR 333-027-0060 — Administration of Home Health Agency)