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N.H. Admin. Code § He-P 809.14 - Duties and Responsibilities of All Licensees (Home Health Care Providers) - Reportable Incidents, He-P 809.14(o)

New HampshireregulationNew Hampshire Department of Health and Human Services (DHHS)

What this rule requires your agency to do

  • 1The provider must submit written documentation of a patient death occurring within 10 days of an incident within 3 business days of the telephone/fax/e-mail notification. (He-P 809.14(o)(5))(N.H. Admin. Code § He-P 809.14 - Duties and Responsibilities of All Licensees (Home Health Care Providers) - Reportable Incidents, He-P 809.14(o))
  • 2The provider must complete an investigation to determine whether abuse or neglect could have been a contributing factor to a reportable incident. (He-P 809.14(o)(1))(N.H. Admin. Code § He-P 809.14 - Duties and Responsibilities of All Licensees (Home Health Care Providers) - Reportable Incidents, He-P 809.14(o))
  • 3The provider must contact the department immediately by telephone, fax, or e-mail when a patient dies within 10 days of an incident. (He-P 809.14(o)(4))(N.H. Admin. Code § He-P 809.14 - Duties and Responsibilities of All Licensees (Home Health Care Providers) - Reportable Incidents, He-P 809.14(o))
  • 4The provider must, when abuse or neglect is suspected, notify the department with a written report within 5 days describing the actions taken by personnel, the final outcome, and the actions taken to prevent a reoccurrence. (He-P 809.14(o)(3))(N.H. Admin. Code § He-P 809.14 - Duties and Responsibilities of All Licensees (Home Health Care Providers) - Reportable Incidents, He-P 809.14(o))
  • 5The provider must submit an initial written incident report to the department (by fax to 271-5574, or by regular mail postmarked within 2 business days if no fax is available) including the facility name, description of the incident and injuries, names of personnel/patient/witnesses involved, date and time, response and medical interventions taken, guardian notification status, and time the licensed practitioner was notified. (He-P 809.14(o)(2))(N.H. Admin. Code § He-P 809.14 - Duties and Responsibilities of All Licensees (Home Health Care Providers) - Reportable Incidents, He-P 809.14(o))

Applies to: home health care / home care / personal care agencies licensed under He-P 809

He-P 809.14(o) governs how NH-licensed home health care providers must respond to and report reportable incidents. It requires an investigation into possible abuse/neglect, an initial written incident report to DHHS postmarked within 2 business days, a follow-up written report within 5 days when abuse or neglect is suspected, and immediate telephone/fax/email notification (plus written documentation within 3 business days) when a patient dies within 10 days of an incident.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.