Hawaii Administrative Rules, Title 11, Chapter 800 — Regulation of Home and Community-Based Case Management Agencies and Community Care Foster Family Homes (Subchapter 3: Case Management Agency Requirements, §§11-800-21 & 11-800-22)

What this rule requires your agency to do

• 1The agency shall have written policies and procedures covering overall program management (administrative, personnel, quality assurance/CQI, risk management, fiscal, acting-administrator designation, and reporting); compliance with federal/state laws including adult and child protective services reporting and nondiscrimination; an alcohol- and drug-free workplace; services to clients; and case management service responsibilities (§11-800-22(a)).(Hawaii Administrative Rules, Title 11, Chapter 800 — Regulation of Home and Community-Based Case Management Agencies and Community Care Foster Family Homes (Subchapter 3: Case Management Agency Requirements, §§11-800-21 & 11-800-22))
• 2The agency shall maintain individual personnel files evidencing current Hawaii professional licenses, education/experience, current job description, bloodborne pathogen/infection control and CPR training for personnel in direct client contact, current tuberculosis clearance per department guidelines, valid driver's license and insured vehicle access, orientation to the case management program, and current background checks and signed statements per §11-800-7.1 (§11-800-21(a)(3)).(Hawaii Administrative Rules, Title 11, Chapter 800 — Regulation of Home and Community-Based Case Management Agencies and Community Care Foster Family Homes (Subchapter 3: Case Management Agency Requirements, §§11-800-21 & 11-800-22))
• 3The agency shall provide access to agency and client records upon request by the department or its designee, and cooperate with the department when immediate removal of clients is necessary (§11-800-22(a)(6)-(7)).(Hawaii Administrative Rules, Title 11, Chapter 800 — Regulation of Home and Community-Based Case Management Agencies and Community Care Foster Family Homes (Subchapter 3: Case Management Agency Requirements, §§11-800-21 & 11-800-22))
• 4The case management agency shall have sufficient personnel to provide case management services and shall be responsible for locating, selecting, assigning, supervising, and training case management staff (§11-800-21(a)(1)-(2)).(Hawaii Administrative Rules, Title 11, Chapter 800 — Regulation of Home and Community-Based Case Management Agencies and Community Care Foster Family Homes (Subchapter 3: Case Management Agency Requirements, §§11-800-21 & 11-800-22))
• 5The agency shall have staff with a minimum of one year experience providing care coordination for elderly or disabled individuals in home and community-based settings, including development and review of service plans and locating/coordinating/monitoring services (§11-800-21(b)).(Hawaii Administrative Rules, Title 11, Chapter 800 — Regulation of Home and Community-Based Case Management Agencies and Community Care Foster Family Homes (Subchapter 3: Case Management Agency Requirements, §§11-800-21 & 11-800-22))
• 6The agency shall cooperate with the department when evaluated for compliance with licensing requirements or the quality, adequacy, and timeliness of services provided to clients (§11-800-22(b)).(Hawaii Administrative Rules, Title 11, Chapter 800 — Regulation of Home and Community-Based Case Management Agencies and Community Care Foster Family Homes (Subchapter 3: Case Management Agency Requirements, §§11-800-21 & 11-800-22))
• 7Case managers shall be a registered nurse (State licensure plus at least two years client-care-coordination experience) or a social worker (State licensure plus one year client-care-coordination experience) (§11-800-21(c)(1)).(Hawaii Administrative Rules, Title 11, Chapter 800 — Regulation of Home and Community-Based Case Management Agencies and Community Care Foster Family Homes (Subchapter 3: Case Management Agency Requirements, §§11-800-21 & 11-800-22))
• 8Case managers shall have knowledge of current professional case management practices, the needs of the targeted population, client rights and applicable state/federal laws, and the skills to provide case management services (§11-800-21(c)(2)).(Hawaii Administrative Rules, Title 11, Chapter 800 — Regulation of Home and Community-Based Case Management Agencies and Community Care Foster Family Homes (Subchapter 3: Case Management Agency Requirements, §§11-800-21 & 11-800-22))