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175 NAC 14-010.05 - Home Health Agencies; Standards of Operation, Care, and Treatment; Consumer Rights

NebraskaregulationNebraska Department of Health and Human Services, Division of Public Health (Licensure Unit)

What this rule requires your agency to do

  • 1The agency must allow the consumer to voice complaints or grievances and suggest changes in service or staff without fear of reprisal. (175 NAC 14-010.05(A)(x))(175 NAC 14-010.05 - Home Health Agencies; Standards of Operation, Care, and Treatment; Consumer Rights)
  • 2The agency must maintain confidentiality of all records, communications, and personal information of the consumer. (175 NAC 14-010.05(A)(vii))(175 NAC 14-010.05 - Home Health Agencies; Standards of Operation, Care, and Treatment; Consumer Rights)
  • 3The agency must permit the consumer to refuse home health care and must inform the consumer of the possible health consequences of refusal. (175 NAC 14-010.05(A)(iv))(175 NAC 14-010.05 - Home Health Agencies; Standards of Operation, Care, and Treatment; Consumer Rights)
  • 4The agency must provide the consumer with information regarding advance directives. (175 NAC 14-010.05(A)(xiv))(175 NAC 14-010.05 - Home Health Agencies; Standards of Operation, Care, and Treatment; Consumer Rights)
  • 5The agency must provide a written explanation regarding termination of services with at least two weeks notice (subject to stated exceptions). (175 NAC 14-010.05(A)(ix))(175 NAC 14-010.05 - Home Health Agencies; Standards of Operation, Care, and Treatment; Consumer Rights)
  • 6The agency must ensure the consumer is free of verbal, physical, and psychological abuse and is treated with dignity. (175 NAC 14-010.05(A)(xii))(175 NAC 14-010.05 - Home Health Agencies; Standards of Operation, Care, and Treatment; Consumer Rights)
  • 7The agency must allow the consumer to participate in the planning of his or her care and to receive appropriate instructions. (175 NAC 14-010.05(A)(ii))(175 NAC 14-010.05 - Home Health Agencies; Standards of Operation, Care, and Treatment; Consumer Rights)

Applies to: home health / home care agencies licensed in Nebraska; consumers/clients receiving in-home care

Nebraska's home health agency licensure regulation (175 NAC 14, section 010.05) enumerates a bill of consumer rights that a licensed home health agency must honor, covering choice of agency, participation in care planning, informed refusal, confidentiality, record access, grievances without reprisal, freedom from abuse, and advance directives.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.