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Vermont DAIL Critical Incident Reporting Guidelines (DDSD/ASD, eff. Feb. 1, 2016; updated May 2022)

Vermontsub-regulatoryVermont Department of Disabilities, Aging and Independent Living (DAIL) — Developmental Disabilities Services Division & Adult Services Division

What this rule requires your agency to do

  • 1The provider agency must make a phone report by the next business day for a missing person, an untimely/suspicious death, and all other reportable incident types (802-241-2678). (DAIL CIR Guidelines (May 2022), Reporting Timeframes)(Vermont DAIL Critical Incident Reporting Guidelines (DDSD/ASD, eff. Feb. 1, 2016; updated May 2022))
  • 2The provider agency must report all defined critical incident types, including death, abuse/neglect/exploitation or prohibited practices, criminal act/incarceration, medical emergency, restraint (mechanical, physical, chemical), and suicide attempt. (DAIL CIR Guidelines (May 2022), Incident Types)(Vermont DAIL Critical Incident Reporting Guidelines (DDSD/ASD, eff. Feb. 1, 2016; updated May 2022))
  • 3The provider agency must notify all guardians, public or private, directly and immediately of any critical incident report, except where the guardian is the subject of an APS/DCF report. (DAIL CIR Guidelines (May 2022), Reporting Chain)(Vermont DAIL Critical Incident Reporting Guidelines (DDSD/ASD, eff. Feb. 1, 2016; updated May 2022))
  • 4The provider agency must submit reports through the designated channels: to DDSD via GlobalSCAPE FTP or fax (802-241-0410), and to ASD via SAMS or fax (802-241-0385). (DAIL CIR Guidelines (May 2022), Reporting Chain)(Vermont DAIL Critical Incident Reporting Guidelines (DDSD/ASD, eff. Feb. 1, 2016; updated May 2022))
  • 5The provider agency must submit a written critical incident report within two business days from the agency's knowledge of the incident. (DAIL CIR Guidelines (May 2022), Reporting Timeframes)(Vermont DAIL Critical Incident Reporting Guidelines (DDSD/ASD, eff. Feb. 1, 2016; updated May 2022))
  • 6The provider agency must make an immediate phone report for incidents involving potential media involvement occurring after hours, nights, or weekends. (DAIL CIR Guidelines (May 2022), Reporting Timeframes)(Vermont DAIL Critical Incident Reporting Guidelines (DDSD/ASD, eff. Feb. 1, 2016; updated May 2022))

Applies to: Home and community based services (HCBS) provider agencies, supervisory agencies, and case managers serving individuals in DAIL waiver/HCBS programs

Vermont DAIL's Critical Incident Reporting Guidelines require HCBS provider agencies to report defined critical incidents (death, abuse/neglect/exploitation, missing person, medical emergency, restraint, suicide attempt, criminal acts, potential media involvement, etc.) by phone and in writing within set timeframes and to notify guardians immediately.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.