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10 NYCRR 766.2 — Patient Service Policies and Procedures (LHCSA)

New YorkregulationNYS Department of Health (codified in NYCRR)· effective 2018-12-12

What this rule requires your agency to do

  • 1The agency must establish written policies and procedures for the storage, cleaning, and disinfection of medical supplies, equipment, and appliances.(10 NYCRR 766.2 — Patient Service Policies and Procedures (LHCSA))
  • 2A discharge plan must be initiated prior to agency discharge of the patient to assure a timely, safe, and appropriate transition.(10 NYCRR 766.2 — Patient Service Policies and Procedures (LHCSA))
  • 3A patient may be discharged only after notification of the authorized practitioner and consultation with the patient and other professional staff, no less than 48 hours prior to patient discharge.(10 NYCRR 766.2 — Patient Service Policies and Procedures (LHCSA))
  • 4Persons providing care in the home must display proper and current identification, including name, title, and current photograph of the care provider and the name of the agency, to be returned to the agency upon termination of employment.(10 NYCRR 766.2 — Patient Service Policies and Procedures (LHCSA))
  • 5The governing authority must ensure written policies and procedures consistent with current professional standards of practice are developed and implemented for each service and are reviewed and revised as necessary.(10 NYCRR 766.2 — Patient Service Policies and Procedures (LHCSA))
  • 6The delivery of each service must be documented in the clinical record.(10 NYCRR 766.2 — Patient Service Policies and Procedures (LHCSA))

Applies to: personal care

LHCSA operational-standards regulation requiring written service policies/procedures, documentation of each service in the clinical record, staff identification, equipment/supply handling, and discharge-planning rules.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.