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Tenn. Comp. R. & Regs. 0720-35-.12 — Consumer Rights (Professional Support Services)

TennesseeregulationTennessee Health Facilities Commission· effective 2022-07-01

What this rule requires your agency to do

  • 1Afford each consumer the rights to privacy in treatment/personal care, appropriate pain assessment and management, and involvement in decision-making and all aspects of their care (0720-35-.12(1)(a),(b),(c)).(Tenn. Comp. R. & Regs. 0720-35-.12 — Consumer Rights (Professional Support Services))
  • 2Honor the consumer's right to refuse treatment — informing the consumer of the consequences and reporting/documenting the refusal and its reason to the physician in the medical record (0720-35-.12(1)(e)).(Tenn. Comp. R. & Regs. 0720-35-.12 — Consumer Rights (Professional Support Services))
  • 3Honor each consumer's right to self-determination, including choices regarding life-sustaining and resuscitative services, which may be effectuated by an advance directive (0720-35-.12(2)).(Tenn. Comp. R. & Regs. 0720-35-.12 — Consumer Rights (Professional Support Services))
  • 4Honor the right to refuse experimental treatment and drugs, obtaining and retaining written consent for research participation in the medical record (0720-35-.12(1)(f)).(Tenn. Comp. R. & Regs. 0720-35-.12 — Consumer Rights (Professional Support Services))
  • 5Keep each consumer free from mental and physical abuse; if this right is violated, notify the Department within five (5) business days and notify Tennessee Department of Human Services Adult Protective Services as required by T.C.A. §§ 71-6-101 et seq. (0720-35-.12(1)(d)).(Tenn. Comp. R. & Regs. 0720-35-.12 — Consumer Rights (Professional Support Services))
  • 6Keep consumer records confidential and private, obtaining written consumer (or health care decision-maker) consent before releasing information except to persons authorized by law, and maintain policies governing access and duplication of the record (0720-35-.12(1)(g)).(Tenn. Comp. R. & Regs. 0720-35-.12 — Consumer Rights (Professional Support Services))

Applies to: personal care

Enumerates the rights of each professional support services consumer — privacy, pain management, involvement in care, freedom from abuse (with 5-business-day Department and Adult Protective Services notification), the right to refuse treatment and experimental treatment, confidentiality of records, and the right to self-determination via advance directive. Framework topic: Consumer Rights / Abuse Reporting (IDD).

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.