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Adult Services Manual (ASM) 143 - Electronic Visit Verification (Home Help)

Michigansub_regulatoryMichigan Department of Health & Human Services (MDHHS), Adult Services· effective 2025-08-01

What this rule requires your agency to do

  • 1Personal care services provided outside the client's home must be accurately logged in the EVV system (Community option for community visits; approved secondary addresses logged appropriately).(Adult Services Manual (ASM) 143 - Electronic Visit Verification (Home Help))
  • 2A caregiver who no longer lives with the client must report this to MDHHS and begin using EVV immediately upon moving out; the agency provider must notify MDHHS when it learns the caregiver no longer lives with the client.(Adult Services Manual (ASM) 143 - Electronic Visit Verification (Home Help))
  • 3Home Help agency providers were required to begin using EVV effective July 1, 2024 and individual caregivers effective September 3, 2024.(Adult Services Manual (ASM) 143 - Electronic Visit Verification (Home Help))
  • 4Individual and agency caregivers must clock in at the beginning and clock out at the end of each visit using a smart device or landline (IVR), capturing the six required EVV data elements (type of service, person receiving, date, location, individual providing, and start/end time).(Adult Services Manual (ASM) 143 - Electronic Visit Verification (Home Help))
  • 5Live-in caregivers claiming the EVV exemption must complete the BPHASA-2421 Live-In Caregiver Attestation (approved by MDHHS) with proof of shared permanent/primary residence, renewed at the initial assessment and every six-month review and upon any address change.(Adult Services Manual (ASM) 143 - Electronic Visit Verification (Home Help))

Applies to: cross-cutting

Establishes EVV requirements for Home Help personal care services, the six required data elements, implementation dates, community/secondary-address logging, and the live-in caregiver exemption process.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.