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Ill. Admin. Code tit. 89, § 240.1531 - Electronic Visit Verification (EVV) Requirements for In-home Service Providers

IllinoisregulationIllinois Department of Human Services (Division of Rehabilitation Services / Home Services Program); administered with Healthcare and Family Services (HFS)

What this rule requires your agency to do

  • 1The provider must maintain disaster recovery and backup procedures, including offsite electronic and physical storage located in the United States, preferably in Illinois. (89 Ill. Admin. Code § 240.1531(b))(Ill. Admin. Code tit. 89, § 240.1531 - Electronic Visit Verification (EVV) Requirements for In-home Service Providers)
  • 2The provider must adopt internal EVV policies, provide employee training, offer technical support access to participants and aides, and file certification documentation with the Department verifying EVV system compliance. (89 Ill. Admin. Code § 240.1531)(89 Ill. Admin. Code § 240.1531)
  • 3The provider must document unedited sign-in and sign-out times for all visits and record visit time in quarter-hour increments consistent with federal Fair Labor Standards Act guidelines. (89 Ill. Admin. Code § 240.1531(b))(Ill. Admin. Code tit. 89, § 240.1531 - Electronic Visit Verification (EVV) Requirements for In-home Service Providers)
  • 4The provider's EVV system must maintain accurate time reporting and allow the participant or participant designee to review and approve the aide's time. (89 Ill. Admin. Code § 240.1531(b))(Ill. Admin. Code tit. 89, § 240.1531 - Electronic Visit Verification (EVV) Requirements for In-home Service Providers)
  • 5The provider must use an EVV system based on global positioning systems or other cost-effective, secure technology - a cellular device with GPS, a telephony/IVR system, or a fixed visit verification device - to monitor the work schedules of homecare aides it supplies and pays. (89 Ill. Admin. Code § 240.1531(a))(Ill. Admin. Code tit. 89, § 240.1531 - Electronic Visit Verification (EVV) Requirements for In-home Service Providers)
  • 6The provider must retain all EVV data for up to six years from the last date of service. (89 Ill. Admin. Code § 240.1531(b))(Ill. Admin. Code tit. 89, § 240.1531 - Electronic Visit Verification (EVV) Requirements for In-home Service Providers)
  • 7The provider must ensure EVV data is transmitted to the Department using secured transaction data and in compliance with HIPAA standards for confidential participant information. (89 Ill. Admin. Code § 240.1531(b))(Ill. Admin. Code tit. 89, § 240.1531 - Electronic Visit Verification (EVV) Requirements for In-home Service Providers)

Applies to: home care / personal care - in-home service provider agencies employing homecare aides

Illinois requires in-home service provider agencies to use an Electronic Visit Verification (EVV) system based on GPS or other cost-effective technology (cellular GPS devices, telephony/IVR, or fixed visit verification devices) to monitor homecare aide work schedules. The rule sets minimum system standards covering accurate time reporting, participant review/approval of time, secure HIPAA-compliant data transmission, six-year data retention, disaster recovery/backup, and provider certification and training obligations.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.