Part II Policies & Procedures for EDWP (CCSP and SOURCE) Personal Support Services — Q3 July 2026

What this rule requires your agency to do

• 1The member (or representative/caregiver) must sign the service record form or validate time worked in EVV at each PSS visit; if unable to sign, the aide notes 'member is unable to sign' and the agency verifies and documents services performed and time spent (§1407.1.5.6).(Part II Policies & Procedures for EDWP (CCSP and SOURCE) Personal Support Services — Q3 July 2026)
• 2Georgia Medicaid will not reimburse for personal care/waiver services provided by legally responsible relatives (spouses, legal guardians, parents of minor children) for services they are already legally obligated to provide, and does not reimburse for overtime pay in any rate structure (§1408.3 NOTE).(Part II Policies & Procedures for EDWP (CCSP and SOURCE) Personal Support Services — Q3 July 2026)
• 3For members receiving more than 24 units of service per week, the provider RN or LPN must complete a face-to-face in-home supervisory visit every two months (within 62 calendar days); for members receiving 24 units or less weekly, at least every three months (within 92 calendar days) (§1407.1.1.1-.2).(Part II Policies & Procedures for EDWP (CCSP and SOURCE) Personal Support Services — Q3 July 2026)
• 4The Personal Support Aide must document services provided to each member each time service is delivered via paper document and/or the electronic submission system/EVV (Netsmart), capturing date of service, arrival and departure times, hours provided, and specific tasks performed (§1407.1.5).(Part II Policies & Procedures for EDWP (CCSP and SOURCE) Personal Support Services — Q3 July 2026)
• 5The provider must maintain copies of service record forms in the member's clinical file and conduct program evaluations at least annually (§1407 Clinical Records; §1420 program evaluation).(Part II Policies & Procedures for EDWP (CCSP and SOURCE) Personal Support Services — Q3 July 2026)
• 6At least once annually the provider RN or LPN must complete an in-home supervisory visit to observe and monitor the in-home performance of the Personal Support Aide (§1407.1.1.3).(Part II Policies & Procedures for EDWP (CCSP and SOURCE) Personal Support Services — Q3 July 2026)
• 7Each aide must receive at least 8 hours of in-service training per calendar year, including Basic First Aid, Infection Control, Body Mechanics, Nutrition, and CPR, with documentation of topics maintained (§1408.3.4).(Part II Policies & Procedures for EDWP (CCSP and SOURCE) Personal Support Services — Q3 July 2026)
• 8A Personal Support Aide must complete a total of 40 hours of training (unless qualified via nurse-aide certification or an approved competency exam/credentialing program), receiving at least 20 hours before caring for members and the additional 20 hours within the first six months of employment; the RN supervises and documents this training in the aide's personnel file (§1408.3.1.2).(Part II Policies & Procedures for EDWP (CCSP and SOURCE) Personal Support Services — Q3 July 2026)