Find & Ask Rhode Island › this rule

216-RICR-40-10-17.5.2 — Service Accessibility

Rhode IslandregulationRhode Island Department of Health· effective 2024-05-06

What this rule requires your agency to do

  • 1Provide, either directly or by written contract with a Department-licensed agency, homemaker, nursing assistant, or other therapeutic services (17.5.2(D)(1)).(216-RICR-40-10-17.5.2 — Service Accessibility)
  • 2Assist patients in arranging procurement of medical supplies and equipment as prescribed in the plan of care (17.5.2(B)).(216-RICR-40-10-17.5.2 — Service Accessibility)
  • 3Maintain written agreements for any service not provided directly, delineating responsibilities and including the required provisions (scope within the plan of care, provider responsibility, compliance with patient-care policies, assessment/case-conference procedures, progress notes, and documented evidence contract personnel meet licensure/health-screening/criminal-background requirements) (17.5.2(C)(1)(a)-(h)).(216-RICR-40-10-17.5.2 — Service Accessibility)
  • 4Establish a mechanism enabling patients to make telephone contact with responsible staff on a 24-hour, 7-day-a-week basis (17.5.2(A)).(216-RICR-40-10-17.5.2 — Service Accessibility)

Applies to: personal care

Requires providers to maintain 24/7 telephone access to responsible staff, assist patients in procuring prescribed medical supplies and equipment, execute written agreements for any services delivered by contract, and provide either directly or by written agreement homemaker, nursing assistant, or other therapeutic services. Framework topic: Administration / Service Delivery and Contracting.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.