Hawaii Administrative Rules, Title 11, Chapter 700 — Home Care Agencies (§§11-700-1 to 11-700-12)

What this rule requires your agency to do

• 1It is unlawful for any person to maintain or operate a home care agency unless licensed by the director; applicants must submit an application on department forms identifying agency name, address, service area, owners, governing body, administrator and supervisor names/qualifications, scope of services, policies and procedures, and background check results on owners, management, and staff (§11-700-4(a)-(b)).(Hawaii Administrative Rules, Title 11, Chapter 700 — Home Care Agencies (§§11-700-1 to 11-700-12))
• 2The home care agency shall establish written job descriptions and human resource policies; document TB clearance per HAR ch. 11-164 for every employee/volunteer with direct client contact prior to first client contact; and conduct background checks per HRS §321-15.2 for all employees and volunteers who provide client care or supervise staff, including the administrator (§11-700-9(d)(1)-(4)).(Hawaii Administrative Rules, Title 11, Chapter 700 — Home Care Agencies (§§11-700-1 to 11-700-12))
• 3A license is valid for two years and is not transferable; the agency must apply for renewal at least thirty days before expiration, post the license conspicuously, and notify each client at least thirty days before expiration, surrender, revocation, or suspension (§11-700-4(d)-(g)).(Hawaii Administrative Rules, Title 11, Chapter 700 — Home Care Agencies (§§11-700-1 to 11-700-12))
• 4A supervisor shall develop, with the client or representative, a written service plan signed by both and incorporated into the client's record; the plan shall be reviewed at least annually and whenever the client's condition changes (§11-700-7).(Hawaii Administrative Rules, Title 11, Chapter 700 — Home Care Agencies (§§11-700-1 to 11-700-12))
• 5A home care agency shall maintain policies and procedures covering scope of services, nondiscrimination, service-plan adherence, client-record contents/maintenance, an orientation program for all personnel, and a continuous in-service education program (§11-700-8).(Hawaii Administrative Rules, Title 11, Chapter 700 — Home Care Agencies (§§11-700-1 to 11-700-12))
• 6Authorized department staff may make unannounced inspection visits to a home care agency at any time (§11-700-4(h)).(Hawaii Administrative Rules, Title 11, Chapter 700 — Home Care Agencies (§§11-700-1 to 11-700-12))
• 7Personal care services shall be performed by personal care aides and homemaker services by personal care aides or homemakers, based on assessment of the client's needs; services do not include managing the client's money/finances or balancing the checkbook (§11-700-6(b)-(c)).(Hawaii Administrative Rules, Title 11, Chapter 700 — Home Care Agencies (§§11-700-1 to 11-700-12))
• 8The supervisor shall perform a supervisory visit of all employees providing client services at each client's residence at least once a year; the administrator is responsible for ensuring appropriate supervision and shall not allow aides/homemakers to perform services outside their scope (§11-700-9(a)-(c)).(Hawaii Administrative Rules, Title 11, Chapter 700 — Home Care Agencies (§§11-700-1 to 11-700-12))