Frequently Asked Questions: Required Continuing Education for Providers

What this rule requires your agency to do

• 1The continuing education due date matches the expiration date of the provider's background check (for multiple provider numbers, the one held longest) (Q7).(Frequently Asked Questions: Required Continuing Education for Providers)
• 2The 12 hours must include 4 hours of required courses (1 hour on professional boundaries, reporting abuse and neglect, and Medicaid/Medicare fraud; plus 3 hours of required cultural competency training including the Cultural Awareness webinar and Cultural Skills) and 8 hours of elective courses (Q15).(Frequently Asked Questions: Required Continuing Education for Providers)
• 3Continuing education courses must be taken while off duty, not while working (Q8).(Frequently Asked Questions: Required Continuing Education for Providers)
• 4Providers must finish all required training on time to keep their provider number; failure to complete required training by its due date may result in loss of the provider number and having to stop working (Q9).(Frequently Asked Questions: Required Continuing Education for Providers)
• 5Continuing education is required for homecare workers, personal care attendants, and personal support workers; the requirement goes into effect on March 31, 2026 (Q1).(Frequently Asked Questions: Required Continuing Education for Providers)
• 6Providers must complete 12 hours of continuing education every two (2) years, regardless of how many provider types they work as (Q2, Q3).(Frequently Asked Questions: Required Continuing Education for Providers)
• 7Providers holding an active qualifying OHCC certification (Professional Development, Enhanced, Exceptional, Ventilator Dependency Quadriplegia, or Traditional Health Worker) are exempt from the Carewell SEIU 503 continuing education requirement as long as the certification stays active (Q5).(Frequently Asked Questions: Required Continuing Education for Providers)