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Wisconsin Background Check and Misconduct Investigation Program Manual for Entities Regulated by the Division of Quality Assurance (P-00038)

Wisconsinsub_regulatoryWisconsin Department of Health Services (DHS), Division of Quality Assurance, Office of Caregiver Quality

What this rule requires your agency to do

  • 1At time of hire and every four years thereafter, caregivers (employees or contractors) must complete DHS form F-82064 (Background Information Disclosure/BID) prior to working as a caregiver; an entity's own electronic BID version must match the DHS form exactly.(Wisconsin Background Check and Misconduct Investigation Program Manual for Entities Regulated by the Division of Quality Assurance (P-00038))
  • 2An entity is required to complete caregiver background checks on caregivers 18 years old and over who are employees of, or contractors with, the entity (Wis. Stat. s. 50.065(2)(b)); the entity may not employ, contract with, or permit a barred person to reside at the entity.(Wisconsin Background Check and Misconduct Investigation Program Manual for Entities Regulated by the Division of Quality Assurance (P-00038))
  • 3The entity must make a good-faith effort to obtain out-of-state conviction records for caregivers who resided outside Wisconsin at any time in the preceding three years, and must obtain military discharge papers (DD-214) from caregivers discharged within the preceding three years, documenting all attempts.(Wisconsin Background Check and Misconduct Investigation Program Manual for Entities Regulated by the Division of Quality Assurance (P-00038))
  • 4After the initial background check at time of employment/contracting, entities must conduct new caregiver background checks at least every four years, or at any time within that period that the entity has reason to believe new checks should be obtained.(Wisconsin Background Check and Misconduct Investigation Program Manual for Entities Regulated by the Division of Quality Assurance (P-00038))
  • 5A complete caregiver background check must consist of at least: a completed BID (F-82064); a DOJ response (either "no record found" or a criminal record transcript); and a Governmental Findings Report from DHS; plus, where applicable, court disposition records, out-of-state records, and military discharge papers.(Wisconsin Background Check and Misconduct Investigation Program Manual for Entities Regulated by the Division of Quality Assurance (P-00038))
  • 6Entities must provide supervision, including periodic direct observation, during the 60-day period a "clean"-BID caregiver may work pending receipt of a complete background check; the full check must be obtained before the person works unsupervised.(Wisconsin Background Check and Misconduct Investigation Program Manual for Entities Regulated by the Division of Quality Assurance (P-00038))
  • 7All entities regulated by DQA must, upon learning of an incident, immediately take steps to protect clients, notify local law enforcement where a potential criminal offense exists, conduct and document a thorough internal investigation, and report all incidents/suspected incidents/allegations/occurrences of caregiver misconduct to DQA through the Misconduct Reporting System.(Wisconsin Background Check and Misconduct Investigation Program Manual for Entities Regulated by the Division of Quality Assurance (P-00038))
  • 8Entities must develop written misconduct procedures (how/to whom staff report incidents, how internal investigations are done, how staff are trained, how residents are informed), ensure staff/contractors/volunteers/clients are knowledgeable of them, and train staff to immediately report all allegations of abuse, neglect, or misappropriation.(Wisconsin Background Check and Misconduct Investigation Program Manual for Entities Regulated by the Division of Quality Assurance (P-00038))

Applies to: personal care

DHS/DQA's comprehensive manual implementing the Wisconsin Caregiver Law (ss. 50.065 & 146.40, chs. DHS 12 & DHS 13), setting out the caregiver background check process, four-year renewal, BID form, supervision, and mandatory misconduct investigation and reporting duties for DQA-regulated entities including personal care agencies and home health agencies.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.