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NMAC 8.370.22.41 — INCIDENTS

New MexicoregulationNew Mexico Health Care Authority· effective 2024-07-01

What this rule requires your agency to do

  • 1Report to the licensing authority any serious incident or unusual occurrence that has or could threaten the health, safety, and welfare of patient/clients or staff (A, A(1)).(NMAC 8.370.22.41 — INCIDENTS)
  • 2Keep on file evidence that contact was made to the licensing authority (B(2)).(NMAC 8.370.22.41 — INCIDENTS)
  • 3Report injuries of unknown origin or known, suspected, or alleged incidents of patient/client abuse, neglect, exploitation, or mistreatment by staff or persons contracted by the agency (A(2)).(NMAC 8.370.22.41 — INCIDENTS)
  • 4Document all incidents within five days of the incident (B).(NMAC 8.370.22.41 — INCIDENTS)
  • 5Keep on file a narrative description of the incident (B(1)).(NMAC 8.370.22.41 — INCIDENTS)
  • 6Keep on file the results of the facility's investigation and the facility action, if any (B(3), B(4)).(NMAC 8.370.22.41 — INCIDENTS)

Applies to: personal care

Requires home health agencies to report to the licensing authority any serious incident, unusual occurrence, or suspected abuse, neglect, exploitation, or mistreatment that threatens the health, safety, or welfare of patient/clients or staff. Requires the agency to document all incidents within five days, including a narrative description, evidence of licensing authority contact, investigation results, and any facility action taken. Framework topic: Incident Reporting / Abuse and Neglect.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.