WAC 246-335-535 — Bill of rights (In-Home Services Agencies — Home Health)

What this rule requires your agency to do

• 1Affirm rights to information about advance directives/POLST, agency discharge policies, and back-up care policies (subsecs. (14)-(16)).(WAC 246-335-535 — Bill of rights (In-Home Services Agencies — Home Health))
• 2Affirm rights to a complaint process without retaliation, the department's complaint hotline number, and the DSHS end-harm hotline number (subsecs. (17)-(19)).(WAC 246-335-535 — Bill of rights (In-Home Services Agencies — Home Health))
• 3Ensure that the patient rights under this section are implemented and updated as appropriate (subsec. (20)).(WAC 246-335-535 — Bill of rights (In-Home Services Agencies — Home Health))
• 4Affirm rights to effective treatment/quality services, care by appropriately trained/credentialed personnel, and ongoing participation in developing the plan of care (subsecs. (1)-(3)).(WAC 246-335-535 — Bill of rights (In-Home Services Agencies — Home Health))
• 5At the time of admission, provide each patient, designated family member, or legal representative a written bill of rights affirming the enumerated patient rights (opening clause).(WAC 246-335-535 — Bill of rights (In-Home Services Agencies — Home Health))
• 6Affirm rights to access the department's list of licensed home health agencies and select a licensee, to a listing of total and provided services, and to refuse specific treatments/services (subsecs. (4)-(6)).(WAC 246-335-535 — Bill of rights (In-Home Services Agencies — Home Health))
• 7Affirm rights to be told who supervises the patient's care and how to contact them, to courtesy/respect/privacy, and to freedom from abuse, neglect, exploitation, and discrimination (subsecs. (7)-(9)).(WAC 246-335-535 — Bill of rights (In-Home Services Agencies — Home Health))
• 8Affirm rights to respectful treatment of property, privacy/confidentiality of records, disclosure of charges and payer coverage, and an itemized billing statement upon request (subsecs. (10)-(13)).(WAC 246-335-535 — Bill of rights (In-Home Services Agencies — Home Health))