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FAQ — Electronic Visit Verification for Home Health Services (EVV Questions and Answers for Home Health Services, 12.15.23)

LouisianasubregulatoryLouisiana Department of Health, Bureau of Health Services Financing· effective 2024-01-01

What this rule requires your agency to do

  • 1All providers will have to submit an EVV record via LaSRS or a third party vendor; obtaining a smart device is the responsibility of the provider. (FAQ item 14)(FAQ — Electronic Visit Verification for Home Health Services (EVV Questions and Answers for Home Health Services, 12.15.23))
  • 2Providers that wish to use a third party EVV program must contact SRI to set up a file exchange, and both the provider and the EVV contractor/vendor must complete an attestation for providers using their own EVV system before this work can begin. (FAQ item 8)(FAQ — Electronic Visit Verification for Home Health Services (EVV Questions and Answers for Home Health Services, 12.15.23))
  • 3Any home health service that is billed to Medicaid (as primary) will require an EVV record. (FAQ items 11, 19)(FAQ — Electronic Visit Verification for Home Health Services (EVV Questions and Answers for Home Health Services, 12.15.23))
  • 4All services provided in the home under the home health program require EVV, effective January 1, 2024; providers will be required to report services through EVV and use of EVV is required in order to avoid claims denial. (FAQ items 2, 3, 15)(FAQ — Electronic Visit Verification for Home Health Services (EVV Questions and Answers for Home Health Services, 12.15.23))

Applies to: Medicaid home health providers (and providers using LaSRS or third-party EVV systems)

FAQ explaining the January 1, 2024 EVV requirement for Medicaid home health services under Section 12006(a) of the 21st Century Cures Act, the role of SRI/LaSRS, third-party EVV onboarding and attestation, editing of EVV records, and claims implications.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.