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Utah Admin. Code R432-700-15 — Client Rights

UtahregulationUtah Department of Health and Human Services· effective 2023-07-06

What this rule requires your agency to do

  • 1The licensee must ensure each client is treated with consideration, respect, dignity, and privacy in treatment and personal care (R432-700-15(3)(g)).(Utah Admin. Code R432-700-15 — Client Rights)
  • 2The licensee must ensure each client receives proper identification from the individual providing services and information on how to submit complaints (R432-700-15(3)(j)-(k)).(Utah Admin. Code R432-700-15 — Client Rights)
  • 3The licensee must ensure each client is fully informed of services and related charges and of changes in charges, and of the client's health condition unless medically contraindicated and documented (R432-700-15(3)(b)-(c)).(Utah Admin. Code R432-700-15 — Client Rights)
  • 4The licensee must ensure each client is fully informed of their rights and conduct rules, as evidenced by documentation in the clinical record (R432-700-15(3)(a)).(Utah Admin. Code R432-700-15 — Client Rights)
  • 5The licensee must assure confidential treatment of personal and medical records and the client's right to approve or refuse their release, except as permitted for transfer or required by law/payment contract (R432-700-15(3)(f)).(Utah Admin. Code R432-700-15 — Client Rights)
  • 6The licensee must establish written client's rights and make them available to the client, guardian, next of kin, sponsoring agency, representative payee, and the public, and determine in policy how they are distributed (R432-700-15(1)-(2)).(Utah Admin. Code R432-700-15 — Client Rights)
  • 7The licensee must assure the client/family are taught about required services and that personnel demonstrate competency through education and experience (R432-700-15(3)(h)-(i)).(Utah Admin. Code R432-700-15 — Client Rights)
  • 8The licensee must give each client the opportunity to participate in planning home health services and to refuse to participate in experimental research, and the right to refuse treatment with disclosure of medical consequences (R432-700-15(3)(d)-(e)).(Utah Admin. Code R432-700-15 — Client Rights)

Applies to: personal care

Requires the licensee to establish written client rights and make them available to the client and others, and to ensure each client receives an enumerated set of rights including being informed of rights, charges, and health condition; participating in care planning; refusing treatment; confidentiality of records; dignified treatment; competent caregivers; caregiver identification; and a complaint process. Framework topic: Client/Patient Rights.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.