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Tennessee Division of Disability and Aging (DDA) - Electronic Visit Verification (EVV) Requirements (implementing the 21st Century Cures Act, Pub. L. 114-255, 42 U.S.C. 1396b(l))

Tennesseesub-regulatoryTennessee Division of Disability and Aging (DDA) / TennCare (Medicaid)

What this rule requires your agency to do

  • 1The provider's EVV system must electronically capture the name of the caregiver who delivered the service. (TN DDA EVV guidance (Cures Act six data elements))(Tennessee Division of Disability and Aging (DDA) - Electronic Visit Verification (EVV) Requirements (implementing the 21st Century Cures Act, Pub. L. 114-255, 42 U.S.C. 1396b(l)))
  • 2The provider's EVV system must electronically capture the type of service performed. (TN DDA EVV guidance (Cures Act six data elements))(Tennessee Division of Disability and Aging (DDA) - Electronic Visit Verification (EVV) Requirements (implementing the 21st Century Cures Act, Pub. L. 114-255, 42 U.S.C. 1396b(l)))
  • 3The provider's EVV system must electronically capture the location of the service delivery. (TN DDA EVV guidance (Cures Act six data elements))(Tennessee Division of Disability and Aging (DDA) - Electronic Visit Verification (EVV) Requirements (implementing the 21st Century Cures Act, Pub. L. 114-255, 42 U.S.C. 1396b(l)))
  • 4The provider must schedule visits in advance, ensure staff electronically check in and out, and validate services rendered, or face potential non-payment for services. (TN DDA EVV provider obligations)(Tennessee Division of Disability and Aging (DDA) - Electronic Visit Verification (EVV) Requirements (implementing the 21st Century Cures Act, Pub. L. 114-255, 42 U.S.C. 1396b(l)))
  • 5Community providers under DDA must use the Therap EVV system for electronic visit verification (transition effective January 2022). (TN DDA EVV guidance)(Tennessee Division of Disability and Aging (DDA) - Electronic Visit Verification (EVV) Requirements (implementing the 21st Century Cures Act, Pub. L. 114-255, 42 U.S.C. 1396b(l)))
  • 6The provider's EVV system must electronically capture the date(s) and times of service, including check-in and check-out times. (TN DDA EVV guidance (Cures Act six data elements))(Tennessee Division of Disability and Aging (DDA) - Electronic Visit Verification (EVV) Requirements (implementing the 21st Century Cures Act, Pub. L. 114-255, 42 U.S.C. 1396b(l)))
  • 7The provider's EVV system must electronically capture the person served (individual receiving the service). (TN DDA EVV guidance (Cures Act six data elements))(Tennessee Division of Disability and Aging (DDA) - Electronic Visit Verification (EVV) Requirements (implementing the 21st Century Cures Act, Pub. L. 114-255, 42 U.S.C. 1396b(l)))
  • 8The provider must use an Electronic Visit Verification system for all Medicaid-funded personal care services (compliance no later than January 1, 2020) and home health services (no later than January 1, 2023). (21st Century Cures Act; TN DDA EVV guidance)(Tennessee Division of Disability and Aging (DDA) - Electronic Visit Verification (EVV) Requirements (implementing the 21st Century Cures Act, Pub. L. 114-255, 42 U.S.C. 1396b(l)))

Applies to: personal care / home care / home health under Medicaid HCBS

Under the federal 21st Century Cures Act, Tennessee requires Electronic Visit Verification for all Medicaid-funded personal care services (compliance by Jan 1, 2020) and home health services (Jan 1, 2023). EVV must electronically capture six data elements. DDA uses Therap as its EVV system for community providers. Providers must schedule visits, ensure electronic check-in/out, and validate services, or face non-payment.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.