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Updated Health Commerce System Requirements (DAL DHCBS 25-10)
New Yorksub_regulatoryNYS Department of Health — Bureau of Quality and Surveillance, Center for Home and Community Based Services
What this rule requires your agency to do
- 1Staff with active HCS accounts must be assigned to each required role: Administrator, Operator, Director of Patient Services, Emergency Response Coordinator, and HPN Coordinator.(Updated Health Commerce System Requirements (DAL DHCBS 25-10))
- 2The HCS should be accessed at least once every 24 hours (daily), and more frequently during an emergency.(Updated Health Commerce System Requirements (DAL DHCBS 25-10))
- 3Agencies employing HHAs or PCAs must assign staff to the Criminal History Record Check Authorized Person (CHRC AP), Home Care Registry Agency Updater, and Home Care Registry Agency Viewer roles.(Updated Health Commerce System Requirements (DAL DHCBS 25-10))
- 4The agency's HCS Communications Directory must be kept current, reviewed at a minimum monthly, with a policy/procedure reviewed at least annually.(Updated Health Commerce System Requirements (DAL DHCBS 25-10))
- 5LHCSAs must establish and maintain an HCS account for each agency operated, including provider contact information (10 NYCRR 766.9(o)).(Updated Health Commerce System Requirements (DAL DHCBS 25-10))
- 6Current contact information must be entered for an Emergency Contact reachable 24/7 and the Office of the Administrator.(Updated Health Commerce System Requirements (DAL DHCBS 25-10))
Applies to: cross-cutting
Details Health Commerce System (HCS) account, access-frequency, directory-maintenance, and role-assignment requirements for LHCSAs, CHHAs/LTHHCPs, and Hospices.
Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.