NAC 449.3974 — Agency to Provide Personal Care Services in the Home: Maintenance of policies and procedures concerning qualifications, responsibilities and conditions of employment for staff members

What this rule requires your agency to do

• 1The policies must set forth the rights of clients and any ethics requirements governing staff, including confidentiality of client information (NAC 449.3974(3)-(4)).(NAC 449.3974 — Agency to Provide Personal Care Services in the Home: Maintenance of policies and procedures concerning qualifications, responsibilities and conditions of employment for staff members)
• 2The policies must provide for the prevention, control and investigation of infections and communicable diseases (NAC 449.3974(5)).(NAC 449.3974 — Agency to Provide Personal Care Services in the Home: Maintenance of policies and procedures concerning qualifications, responsibilities and conditions of employment for staff members)
• 3The policies must describe how the agency assigns attendants to provide services and any supervision of those services the agency will provide, and provide for documentation of each client's needs and services provided (NAC 449.3974(7)-(8)).(NAC 449.3974 — Agency to Provide Personal Care Services in the Home: Maintenance of policies and procedures concerning qualifications, responsibilities and conditions of employment for staff members)
• 4An agency shall maintain written policies and procedures concerning the qualifications, responsibilities and conditions of employment for each attendant and other staff, review and revise them as needed, and make them available to staff upon hire and whenever revised (NAC 449.3974).(NAC 449.3974 — Agency to Provide Personal Care Services in the Home: Maintenance of policies and procedures concerning qualifications, responsibilities and conditions of employment for staff members)
• 5The policies must provide for periodic evaluations of staff performance and for maintenance of current personnel records confirming the policies and procedures are being followed (NAC 449.3974(11)-(12)).(NAC 449.3974 — Agency to Provide Personal Care Services in the Home: Maintenance of policies and procedures concerning qualifications, responsibilities and conditions of employment for staff members)
• 6The policies must describe activities attendants are prohibited from engaging in, including personal long-distance calls on a client's phone or while on duty, loaning/borrowing/accepting gifts of money or personal items from a client, accepting or retaining money or gratuities other than for groceries or medication, and becoming a client's legal guardian or attorney-in-fact (NAC 449.3974(2)).(NAC 449.3974 — Agency to Provide Personal Care Services in the Home: Maintenance of policies and procedures concerning qualifications, responsibilities and conditions of employment for staff members)
• 7The policies must describe the duties and responsibilities of attendants (NAC 449.3974(1)).(NAC 449.3974 — Agency to Provide Personal Care Services in the Home: Maintenance of policies and procedures concerning qualifications, responsibilities and conditions of employment for staff members)
• 8The policies must set forth the agency's emergency responses to medical and nonmedical situations (NAC 449.3974(9)).(NAC 449.3974 — Agency to Provide Personal Care Services in the Home: Maintenance of policies and procedures concerning qualifications, responsibilities and conditions of employment for staff members)