Find & Ask Pennsylvania › this rule

28 Pa. Code § 611.51 - Hiring or rostering of direct care workers

PennsylvaniaregulationPennsylvania Department of Health

What this rule requires your agency to do

  • 1The agency or registry must require the individual to submit a criminal history report (per 611.52) and a ChildLine verification if applicable (per 611.53).(28 Pa. Code § 611.51 - Hiring or rostering of direct care workers)
  • 2Prior to hiring or rostering a direct care worker, the agency or registry must conduct a face-to-face interview with the individual.(28 Pa. Code § 611.51 - Hiring or rostering of direct care workers)
  • 3Direct care worker files must include documentation of the date of the face-to-face interview and of references obtained.(28 Pa. Code § 611.51 - Hiring or rostering of direct care workers)
  • 4Prior to hiring or rostering, the agency or registry must obtain at least two satisfactory (positive, verifiable) references from a former employer or unrelated person.(28 Pa. Code § 611.51 - Hiring or rostering of direct care workers)

Applies to: personal care

Sets prerequisites (interview, references, criminal history report, ChildLine verification) and file-documentation requirements before hiring or rostering a direct care worker.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.