Tenn. Comp. R. & Regs. 0720-27-.04 — Administration

What this rule requires your agency to do

• 1For hourly/per-visit contract personnel, execute a written contract designating that patients are accepted only by the agency, services provided, policy/qualification conformance, plan-of-care participation, control/coordination, note-submission procedures, and charge/reimbursement procedures (0720-27-.04(14)).(Tenn. Comp. R. & Regs. 0720-27-.04 — Administration)
• 2Do not retaliate or discriminate against any person for good-faith complaints or cooperation with authorities; post required signage at the main public entrance — adult protective services/DA contacts (11"x17"), domestic-violence hotline, "No Smoking" symbol at every entrance, and a posted charity-care policy statement (0720-27-.04(19),(20),(21),(22)).(Tenn. Comp. R. & Regs. 0720-27-.04 — Administration)
• 3Plan and conduct an ongoing education program, give each employee orientation to the organization and their duties, and maintain records of staff-development subjects and attendance (0720-27-.04(13)).(Tenn. Comp. R. & Regs. 0720-27-.04 — Administration)
• 4Maintain a governing body that assumes full legal authority for management, fiscal operations, and QAPI, and that appoints a qualified administrator responsible for day-to-day operations; authorize in writing a qualified designee to cover the administrator's short-term absence (0720-27-.04(6),(7)).(Tenn. Comp. R. & Regs. 0720-27-.04 — Administration)
• 5Maintain a personnel file for each employee with current license copies where applicable, education/training/experience, and proof of medical screenings excluding communicable disease; support personnel practices with written policies and keep records current (0720-27-.04(11),(12)).(Tenn. Comp. R. & Regs. 0720-27-.04 — Administration)
• 6Keep a duly qualified administrator accessible during operating hours, report any change of administrators to the Department within fifteen (15) days, and do not have the administrator serve more than one licensed home care organization except under same ownership/location (0720-27-.04(8),(9)).(Tenn. Comp. R. & Regs. 0720-27-.04 — Administration)
• 7Maintain a staffed office with a working telephone during normal business hours (0720-27-.04(10)).(Tenn. Comp. R. & Regs. 0720-27-.04 — Administration)
• 8Organize, manage, and administer home health services to attain and maintain the highest practicable functional capacity for each patient per the plan of care, provide a pain-assessment and effective pain-management program, and set out organizational structure and lines of authority in writing (0720-27-.04(1),(3),(5)).(Tenn. Comp. R. & Regs. 0720-27-.04 — Administration)