Find & Ask › Minnesota › this rule

Minn. Stat. 144A.44 — HOME CARE BILL OF RIGHTS

MinnesotastatuteMinnesota Department of Health

What this rule requires your agency to do

  • 1Provider must give at least 10 calendar days' advance notice before terminating a service (30 days for clients in a licensed assisted living facility), except in the specified conduct/safety/emergency exceptions (subd. 1(a)(17)).(Minn. Stat. 144A.44 — HOME CARE BILL OF RIGHTS)
  • 2Provider must keep personal, financial, and medical client information private and advise clients of its disclosure policies and procedures (subd. 1(a)(10)).(Minn. Stat. 144A.44 — HOME CARE BILL OF RIGHTS)
  • 3Provider must give each client written information in plain language about their rights before services begin, including what to do if rights are violated (subd. 1(a)(1)).(Minn. Stat. 144A.44 — HOME CARE BILL OF RIGHTS)
  • 4Provider must not require or request a client to waive any of these rights at any time, including as a condition of initiating services or entering an assisted living contract (subd. 1(d); subd. 2).(Minn. Stat. 144A.44 — HOME CARE BILL OF RIGHTS)
  • 5Provider must identify to the client an individual responsible for handling problems and must investigate and attempt to resolve grievances free from retaliation (subd. 1(a)(19)-(20)).(Minn. Stat. 144A.44 — HOME CARE BILL OF RIGHTS)
  • 6Provider must encourage exercise of rights, supply advocacy/legal-service contacts, assist with payer information, make reasonable accommodations for communication disabilities or non-English speakers, and provide all information in plain language (subd. 1(c)).(Minn. Stat. 144A.44 — HOME CARE BILL OF RIGHTS)
  • 7Provider must be staffed by people properly trained and competent to perform their duties and must treat clients and their property with courtesy and respect (subd. 1(a)(12)-(13)).(Minn. Stat. 144A.44 — HOME CARE BILL OF RIGHTS)
  • 8All providers, including those exempt from licensure under 144A.471, must comply; the commissioner enforces the bill of rights against exempt providers the same as licensees (subd. 2).(Minn. Stat. 144A.44 — HOME CARE BILL OF RIGHTS)

Applies to: personal care

Establishes the enforceable Minnesota Home Care Bill of Rights that every home care provider (including those exempt from licensure) must honor for clients receiving home care services in the community or in a licensed assisted living facility. Enumerates 23 client rights covering written notice, service planning, informed consent, privacy, freedom from maltreatment, service termination notice, complaints, and electronic monitoring, and imposes affirmative provider duties to promote and not waive those rights. Framework topic: Client/Resident Rights.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.