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Tenn. Comp. R. & Regs. 0720-35-.04 — Administration (Professional Support Services)

TennesseeregulationTennessee Health Facilities Commission· effective 2022-07-01

What this rule requires your agency to do

  • 1Maintain a personnel file for each employee with current license copies where applicable, education/training/experience, and proof of medical screenings excluding communicable disease; support personnel practices with written policies (single-staff agencies must maintain a record verifying current credentials) (0720-35-.04(9),(10)).(Tenn. Comp. R. & Regs. 0720-35-.04 — Administration (Professional Support Services))
  • 2Keep a duly qualified administrator accessible during operating hours, report any change of administrators to the Department within fifteen (15) days, and do not have the administrator serve more than one licensed home care organization except under same ownership/location (0720-35-.04(6),(7)).(Tenn. Comp. R. & Regs. 0720-35-.04 — Administration (Professional Support Services))
  • 3Organize, manage, and administer professional support services to attain and maintain the highest practicable functional capacity for each consumer per the plan of care, and set out organizational structure and lines of authority in writing without delegating administrative/supervisory functions to another agency (0720-35-.04(1),(3)).(Tenn. Comp. R. & Regs. 0720-35-.04 — Administration (Professional Support Services))
  • 4Supervise unlicensed personnel at least every thirty (30) days, including direct observation of the provision of care, record review, and individual conferences (0720-35-.04(13)).(Tenn. Comp. R. & Regs. 0720-35-.04 — Administration (Professional Support Services))
  • 5Do not retaliate or discriminate against any person for good-faith complaints or cooperation with authorities (including the state agency financially responsible for services) (0720-35-.04(17)).(Tenn. Comp. R. & Regs. 0720-35-.04 — Administration (Professional Support Services))
  • 6Maintain a governing body assuming full legal authority for management, fiscal operations, and QAPI, appointing a qualified administrator, and authorize in writing a qualified designee (physician, RN, or therapist) to cover the administrator's short-term absence (0720-35-.04(4),(5)).(Tenn. Comp. R. & Regs. 0720-35-.04 — Administration (Professional Support Services))
  • 7Post required signage at the main public entrance — adult protective services/DA contacts (11"x17"), domestic-violence hotline, "No Smoking" symbol at every entrance, and a posted charity-care policy statement (0720-35-.04(18),(19),(20)).(Tenn. Comp. R. & Regs. 0720-35-.04 — Administration (Professional Support Services))
  • 8For hourly/per-visit contract personnel, execute a written contract designating that consumers are accepted only by the agency, services provided, policy/qualification conformance, plan-of-care participation, control/coordination, note-submission procedures, and charge/reimbursement procedures (0720-35-.04(12)).(Tenn. Comp. R. & Regs. 0720-35-.04 — Administration (Professional Support Services))

Applies to: personal care

Governance and administration rule for home care organizations providing professional support services (a DIDD-linked category serving consumers with intellectual/developmental disabilities): governing body and administrator duties, personnel files/credentialing, contract-personnel terms, and a distinctive requirement to supervise unlicensed personnel at least every 30 days with direct observation, record review, and conferences, plus mandatory public postings. Framework topic: Governance & Administration / Direct-Care Supervision.

Regulatory information, not legal advice — always confirm against the cited official source. Verification reduces error; it does not certify compliance.